Overview
DOT-OSP Registration is a mandatory approval issued by the Department of Telecommunications (DoT), Government of India for businesses providing voice-based services using telecom resources, such as call centers, BPOs, KPOs, IT-enabled services (ITES), and customer support operations.
Any company using telecom infrastructure for providing services to domestic or international clients must obtain OSP registration to operate legally.
At Adviso Compliance, we provide complete DOT-OSP registration services, including documentation, portal filing, and compliance guidance.
What is DOT-OSP Registration?
DOT-OSP (Other Service Provider) registration authorizes a business to use telecom resources like PSTN, VoIP, and leased lines for delivering services such as customer support, telemarketing, helpdesk, and back-office operations.
The registration ensures compliance with telecom laws and security norms prescribed by DoT.
Who Needs DOT-OSP Registration?
DOT-OSP registration is required for:
Call centers (inbound / outbound)
BPO & KPO companies
IT-enabled service providers (ITES)
Customer support and helpdesk operations
Telemarketing companies
Shared service centers
Companies serving domestic or overseas clients using telecom networks
Operating without OSP registration can attract penalties and service suspension.
Types of OSP Registration
OSP registration can be categorized as:
1. Domestic OSP
For companies providing services within India.
2. International OSP
For companies serving overseas clients.
3. Domestic & International OSP
For companies serving both Indian and foreign clients.
Each category has specific compliance and network requirements.
Why DOT-OSP Registration is Important
DOT-OSP registration is important because it:
Is mandatory under telecom regulations
Legalizes the use of telecom resources
Ensures data security and lawful interception compliance
Prevents penalties and operational shutdown
Builds trust with telecom service providers
Enables smooth domestic and international operations
Unregistered OSPs may face disconnection of telecom services.
Documents Required for DOT-OSP Registration
The required documents generally include:
Certificate of incorporation
PAN card and GST registration
Memorandum & Articles of Association
Address proof of registered office and OSP premises
Network diagram and infrastructure details
Board resolution
Undertaking and declarations
Our experts ensure all documents meet DoT requirements.
DOT-OSP Registration Process
At Adviso Compliance, the registration process includes:
Step 1: Business & Network Assessment
We assess service nature and telecom infrastructure.
Step 2: Documentation Preparation
Preparation of application forms and supporting documents.
Step 3: Online Application Filing
Application is filed on the DoT OSP portal.
Step 4: Department Review
DoT reviews documents and compliance details.
Step 5: OSP Registration Approval
OSP registration certificate is issued.
Validity & Compliance
OSP registration does not have a fixed expiry
Ongoing compliance with DoT guidelines is mandatory
Any change in premises, network, or ownership must be reported
We assist with post-registration compliance and modifications.
Penalties for Non-Compliance
Non-compliance may result in:
Disconnection of telecom services
Heavy financial penalties
Suspension or cancellation of OSP registration
Legal action under telecom laws
Proper registration ensures uninterrupted operations.
Why Choose Adviso Compliance for DOT-OSP Registration?
Telecom compliance experts
End-to-end registration handling
Network documentation support
Fast and accurate filing
Transparent pricing
PAN-India service availability
We help OSP businesses operate legally and securely.
FAQs – DOT-OSP Registration
Yes, for businesses using telecom resources for service delivery.
Generally no, but documents must be accurate.
Yes, startups and small businesses are eligible.
No fixed renewal, but compliance must be maintained.